Faq

About Contentful

Is Contentful a website creation tool?

Can I use Contentful without writing code?

What is the difference between Contentful and a CMS?

See all questions (7)

APIs

How to receive an alert notification when reaching the record limit?

Why image transformation doesn’t work?

Is sys.id unique?

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Backup, security and hosting

Can I backup my data offsite?

Is my content encrypted?

Where does Contentful backup my data?

See all questions (8)

Basics

How do I preview my content?

How do I delete a content type?

How do I resize an image with an API request?

See all questions (14)

Best practices

How to change field type?

How to find a Contentful developer?

How to import content from another CMS?

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Billing

How does the 30-day free trial work?

What happens when my trial ends?

What happens when I reach a limit?

See all questions (9)

Business

Can I become a Contentful partner?

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Client libraries

How to set rate limit in JS client library?

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Content migrations

Does the Migrations CLI support field appearance changes?

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Content operations

Where can I see all assigned tasks / scheduled jobs?

What happens if a scheduled entry fails to publish?

Can I assign tasks for an entry that already has a scheduled job?

See all questions (8)

Environments

Will creating an environment increase the count towards spent records, locales and content types?

Are space environments covered by SLAs?

What entities can be copied to a space environment?

See all questions (12)

Extensibility

What is the difference between webhooks and app events?

What is the limit on the app parameters?

What is the best way to monitor the health of my apps?

See all questions (21)

Legacy spaces

Why are we upgrading legacy subscription plans for all users?

Will pricing for these plans change in the future?

Does the upgrade affect the creation of new spaces?

See all questions (13)

Managing organizations and spaces

How to change my profile picture?

How to invite users?

See all questions (2)

Personal access tokens

Should I secure these tokens? How?

How can I get a Personal Access Token if I don’t have any Content Management Access token in the first place?

Why Personal Access Tokens?

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Rich text

What are the keyboard shortcuts for the Rich Text editor?

What are Rich Text Commands?

What is the difference between “Embed block entry” and “Embed inline entry”?

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Search and content organization

How can I save a current search for the future?

My content model includes a field called ‘Author,’ why is it not searchable?

What are the links visible on my sidebar?

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Security and privacy

What is account impersonation and why do we request it?

Can I have content related to gambling?

Can I have content that may have nudity or be sexually explicit?

See all questions (3)

Single sign-on (SSO)

How do I sign into Contentful with my corporate credentials?

Is the single sign-on feature available for all customers?

What Identity Providers (IdP) does Contentful support?

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SSO x509 certificate expiration

Will my SSO be affected by this change?

What is Contentful’s x509 certificate for SAML authentication requests valid until 1st November 2021?

How can I verify that the certificate change has worked?

See all questions (7)

Technology and features

Which tools and client libraries exist for integrating Contentful?

What platforms does Contentful support?

Does Contentful work with HTML and JavaScript?

See all questions (3)

Terminology

What are references?

What is a Space?

What are Organizations?

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Two-factor authentication (2FA)

What authenticator app can I use?

What is Two-factor authentication?

Can I use SMS as a second factor?

See all questions (8)

Versioning

Do you also version content types?

Do you version fields configured to display a custom UI extension?

Does entry versioning apply to linked content?

See all questions (7)

Web app

How to hyperlink an image in Markdown field?

Why can’t I view content types?

Why my desired locale is not listed?

See all questions (10)

Webhooks

How do I configure a webhook?

What are the IP ranges for webhook calls?

If I received a publish event, why do I get an old version in the CDA?